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fast response Service Support

a dedicated team of mobile service engineers you can rely on

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SERVICE AND MAINTENANCE

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ONLINE ACCOUNT MANAGEMENT

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ALL-IRELAND COVERAGE

SERVICE  AND MAINTENANCE

Our Service Network delivers fast response customer support to all 32 counties by utilising experienced service engineers strategically positioned across the country.

Preventative maintenance programs ensure early defect detection and correction, guaranteeing equipment safety and maximum reliability.

Electric Forklifts Ireland service engineers are manufacturer trained and fully equipped with the experience and knowledge to maintain all types of materials handling equipment.

The fast charge, maintenance free battery in the BYD trucks has eliminated all of the issues with had with previous battery trucks. We are very happy with the reliability of the BYD trucks and now have over 20 in our fleet.

McCulla Ireland

Back in 2016 our first BYD forklift enabled us to replace a busy diesel truck working 60 hours a week. Six years later we now have four BYD forklifts in the fleet and they have all proved to be extremely reliable.

Ionic Products

The BYD battery is not affected by temperature which is ideal for our coldstore and chilled environment. There is also no battery maintenance for us to carry out. We have been using BYD trucks since 2017 and would not go back to lead acid batteries again.

Linden Foods

ONLINE  ACCOUNT MANAGEMENT

Electric Forklifts Ireland Account Manager software has been custom built to be functional yet simple to use, providing our customers instant access to control and communicate all aspects of their fleet in real time.
  • View upcoming service schedule
  • Automatic job notifications
  • Log a support request
  • Digital distribution of worksheets and invoices
  • Access historical worksheets and invoices
  • Reporting feature with customisable KPI’s